Privacy Policy — uGuides Early Access
Last updated 29 April 2025
This Privacy Policy explains how we collect, use, and protect your information while you use our Early Access platform.
What Information We Collect
We collect the following types of information:
- Basic account details (name, email address, username, password)
- Your responses to quizzes, profiler tools, and interactive activities
- Your conversations and interactions with our user-facing AI agent, Starguide
How We Use Your Information
We use the information you provide to:
- Create and maintain your Base Profile and user account
- Provide access to Early Access features
- Improve uGuides’ tools, systems, and AI agents
- Contact you with updates, new features, or important notices
By participating, you agree that anonymized portions of your interactions may be used to train and improve uGuides’ AI systems, models, agents and tools.
Personal identifiers are removed before any analysis.
Use of Artificial Intelligence (AI)
uGuides integrates AI agents, including Starguide and backend systems, to enhance your experience. Some outputs — such as profile or work tool suggestions — are generated with the help of AI. These outputs are for informational purposes only and:
- Are not clinical advice, legal advice, or professional services
- May not be fully accurate, complete, or suited to every situation
- May occasionally include errors, misunderstandings, or outdated information
Please always use your judgment when interpreting AI outputs. If you have medical, legal, financial, or accommodation needs, consult a qualified human expert.
How We Protect Your Data
- Your information is stored securely on servers located in the United States.
- Only authorized uGuides staff can access your personal data.
- We do not sell your personal information to third parties.
Sensitive Information
Please avoid sharing sensitive personal data — such as your or others’ medical history — within the platform.
uGuides is not a healthcare provider, legal advisor, or clinical or professional advice service.
Your Rights
You may request to view, update, or delete your account and associated data at any time.
To request deletion, contact us at support@uguides.ai.
Changes to This Policy
We will update this Privacy Policy as the platform evolves. Early Access Participants will be notified if major changes occur.